Hydro AI — Support

We’re a small team and we read every message.

Need help? Email strideaicoach@gmail.com and we’ll get back to you, usually within a couple of days.

Frequently asked questions

How does Hydro AI estimate my drink?

Take a photo of your drink and our AI estimates the liquid volume and drink type, then logs it toward your daily goal. You can adjust any estimate before saving.

Are my photos saved?

No. Your full-resolution photo is analyzed and immediately discarded on our servers. Only a small thumbnail and the estimate are stored. See our Privacy Policy for details.

How do I sign in?

Hydro AI uses Sign in with Apple or Google. No separate password to remember.

How do I delete my data or account?

Open Profile → Data & account. “Clear all history” removes your logs; “Delete account” permanently deletes your account and all associated data. If you can’t access the app, email us and we’ll do it for you.

Reminders aren’t showing up.

Make sure notifications are enabled for Hydro AI in your device Settings, and that reminders are turned on in Profile → Reminders.

Contact

Anything else — bugs, feedback, feature ideas — email strideaicoach@gmail.com.